Corrections Policy
At Fixit Home (fixithome.ae), we strive for 100% accuracy in every project we complete and every piece of information we share. However, we recognize that errors—whether technical, typographical, or factual—can occasionally occur.
This policy outlines our commitment to transparency and our process for correcting errors promptly and clearly.
1. Our Commitment to Accuracy
Whether it is a price estimate on our website, a maintenance guide on our blog, or a technical specification for a flooring material, we aim to provide the most reliable information for homeowners in Dubai. We regularly audit our content to ensure it reflects current UAE building codes and market prices.
2. How We Handle Factual Errors
When a significant factual error is identified in our published content:
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Prompt Correction: We aim to correct the error within 24–48 hours of discovery or notification.
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Clarity: We don’t just “quietly” fix the mistake. For major articles or guides, we will include a “Correction Note” at the bottom of the page explaining what was changed and why (e.g., “Updated on [Date] to reflect new DEWA regulations regarding electrical fittings.”)
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Social Media & Newsletters: If an error was shared on our social media channels, we will post a corrected version or a clarification on those same platforms.
3. Service & Pricing Corrections
Renovation quotes can be complex.
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If a mistake is found in a digital quote or a published service price on our website, we will rectify the information immediately.
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For active clients, any discrepancies between a digital estimate and the final site inspection are discussed transparently before work begins to ensure there are no “hidden costs.”
4. Technical and Typographical Errors
Minor errors, such as spelling mistakes or broken links that do not change the meaning of the content, will be fixed immediately without a formal correction note.
5. How to Report an Error
We welcome our readers and clients to hold us to the highest standards. If you spot an error on our website or in our communications, please let us know so we can fix it.
- Email: info@fixithome.aeWebsite: https://fixithome.ae/
- Subject Line: Correction Requested: [Correction policy]
- Details: Please include a link to the page and a brief description of the error.
6. Verification Process
Once a correction is reported, our editorial and technical team will:
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Verify the claim against primary sources or expert internal knowledge.
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Implement the change across all relevant platforms.
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Notify the person who reported the error (if contact details are provided) to thank them for their contribution.